As we move out of a paper world and into a digital world, you are reviewing your entire approach to Casino Marketing. You’re not? Do you go home, throw away the physical mail, and look at your phone all evening? Of
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Do you need some questions to ask a Casino Host during the interview? (If you haven’t read this related article, then take a look at 6 THINGS TO LOOK FOR IN A CASINO HOST NEW HIRE The interview questions are based on
The Importance of Avoiding Churn If you do not measure Retention then you are at risk of enabling ‘churn’. Churn is a term used across all industries that basically asks, “Are you busy generating new customers but losing so many
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Casino hosts are uniquely suited to build relationships with a property’s players of interest to secure their loyalty. In a world of increasing digital contact and fewer human interactions, this job puts its focus on personalized contact, whether by phone,
There is so much player data available in casinos today that very few operators are able to fully utilize it. It’s a fact of life that analysis paralysis overcomes us all at some point, but that same information can make